Shipping Policy

At Potluckys, we specialize in providing essential women's shirts designed for the modern woman who values both comfort and sophistication. We understand that timely delivery is a cornerstone of a premium online shopping experience. This Shipping Policy outlines our procedures, timelines, and commitments to ensure your order reaches you efficiently and transparently.

1. General Shipping Overview

We are committed to delivering our high-quality essential wear across the United States. By shopping at Potluckys, you agree to the terms outlined below. We utilize a network of reliable carriers including USPS, UPS, and FedEx to ensure your package is handled with care and delivered within the promised timeframe.

2. Shipping Costs and Rates

To keep our pricing structure transparent and simple for our customers, we implement a flat-rate shipping model. This ensures that regardless of the weight or volume of your essential shirt order, you know exactly what to expect at checkout.

Shipping Method	Destination	Shipping Cost
Standard Insured Shipping	United States (Domestic)	$6.99 (Flat Rate)

3. Delivery Timelines and Logistics

Our fulfillment process is divided into two distinct phases: Handling Time and Transit Time. Please refer to the table below for a comprehensive breakdown of when you can expect your order to arrive.

Process Step	Duration	Operating Days
Order Cut-off Time	5:00 PM (EST)
Handling Time	1 - 2 Business Days	Monday - Friday
Transit Time	3 - 6 Business Days	Monday - Friday
Total Delivery Estimate	4 - 8 Business Days	Monday - Friday

3.1 Order Cut-off Time

Orders placed before 5:00 PM Eastern Standard Time (EST) Monday through Friday will begin processing on the same business day. Orders received after this cut-off time, or on weekends/public holidays, will commence processing on the following business day.

3.2 Handling Time (1-2 Days)

During the handling phase, our warehouse team meticulously selects your items, performs a quality check to ensure the essential shirts meet our high standards, and prepares the packaging. This stage typically takes 1 to 2 business days. Please note that "business days" exclude Saturdays, Sundays, and federal holidays.

3.3 Transit Time (3-6 Days)

Once your order has been handed over to our carriers (USPS, UPS, or FedEx), the transit time begins. Based on your location within the United States, your package will typically spend 3 to 6 business days in transit. While we strive to meet these windows, external factors such as extreme weather or carrier delays may occasionally impact these timelines.

4. Delivery Services & Tracking

We partner with the most reputable logistics providers in the country to guarantee the safety of your purchase:

• USPS: Ideal for residential deliveries and PO Boxes.
• UPS: Utilized for expedited and secure ground transport.
• FedEx: Ensuring reliable and timely logistics for our essential apparel.

Once your order is dispatched, you will receive a Shipping Confirmation Email containing a unique tracking number. You can use this number on the carrier's official website to monitor the real-time progress of your shipment. Please allow 24 to 48 hours for the tracking information to update once the label has been created.

5. Change of Delivery Address

Accuracy in your shipping information is vital. If you realize that you have provided an incorrect shipping address, please contact us immediately at support@potluckys.com. We can modify the shipping address as long as the order has not entered the "Shipped" status. Once the package is in the hands of the carrier, we are unable to redirect it.

6. Order Cancellation

If you change your mind about your purchase, we accept cancellations within the handling period. Once the order has been processed and a tracking number has been generated, the order can no longer be canceled. In such cases, please follow our Return Policy upon receipt of the item.

7. Items Damaged or Missing in Transit

While we take every precaution to secure your items, damages can occur during transit. If your package arrives damaged, please take clear photographs of the packaging and the product and contact our support team within 48 hours of delivery. Similarly, if your tracking information shows "Delivered" but you have not received your items, please check with neighbors or your local post office before contacting us to initiate a claim.

8. Tax and Duties

As we currently ship within the United States, sales tax will be calculated and applied at checkout based on the destination state's regulations. There are no additional customs duties for domestic shipments within the US.

9. Commitment to Excellence

At Potluckys, our mission is to provide an seamless shopping experience. Our shipping policy is designed to be fair, transparent, and reliable. We understand the anticipation of receiving a new addition to your wardrobe, and we work tirelessly to minimize wait times without compromising the quality of our service.

10. Holiday Shipping Notice

During peak seasons (such as November and December), shipping carriers may experience higher volumes than usual. While Potluckys maintains our 1-2 day handling time, transit times may be slightly extended due to carrier capacity. We recommend placing your orders for essential shirts well in advance during these periods to ensure timely arrival.

11. Non-Delivery and Refused Shipments

If a shipment is refused at the time of delivery or cannot be delivered due to an incorrect address provided by the customer, the customer may be responsible for the original shipping costs as well as any return shipping fees incurred by Potluckys. Please double-check all information before finalizing your order at checkout.

This Shipping Policy was last updated on October 2025. Potluckys reserves the right to modify this policy at any time to reflect changes in our logistics operations or carrier service levels.